This Privacy Policy describes how Howards RV Repair ("we", "our", or "us"), operated by Howard Mackenzie, collects, uses, and handles personal information provided to us through our website at howardsrvrepair.com and through our business communications.
We are committed to handling personal information responsibly and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
We collect personal information only when it is voluntarily provided to us or is reasonably necessary for our business operations. The types of information we may collect include:
We use the personal information we collect for the following purposes:
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Our website uses cookies to improve functionality and understand how visitors use the site. Cookies are small data files stored on your device. We may use:
You can control cookie preferences through your browser settings. Disabling cookies may affect some aspects of the site's functionality. For more detail, see our Cookie Policy.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact and service records are typically retained for a period of seven years for accounting and legal compliance purposes. You may request deletion of your information at any time, subject to any legal retention requirements.
We take reasonable steps to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure email communication, restricted access to client records, and secure disposal of information no longer needed. No method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Under applicable Canadian privacy legislation, you have the right to:
To exercise any of these rights, contact us at [email protected].
Our website may include links to third-party websites or use third-party tools such as Google Maps for location display. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies directly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices, contact us: